// Help

Shipping, Returns & FAQ

Shipping & Returns

// Shipping

Every order is packed by hand in New York. Orders ship within 2 to 3 business days, and you’ll get a tracking number by email when yours goes out.

We currently ship within the United States and its territories only.

// Returns

Fragrance is a personal product that cannot be resold once it leaves the house, so all sales are final. We do not accept returns or exchanges on any fragrance, opened or unopened.

// If Something Arrives Wrong

Damaged in transit, leaking, or not what you ordered: email freethemolefragrances@gmail.com within 7 days with your order number and a photo, and we will make it right.

FAQ

Where is FREE THE MOLE® made?

New York. Every formula is composed by hand by one perfumer. No factory, no white label.

Do you ship internationally?

Not right now. We ship within the United States and its territories.

Do you accept returns?

No. Fragrance cannot be resold once it leaves us, so all sales are final. If your order arrives damaged or incorrect, email us within 7 days and we’ll fix it. Full detail above.

How should I store my fragrance?

Somewhere cool and dark, out of direct sunlight. Heat and light break down a composition faster than anything else.

Are these clones or dupes?

No. Every fragrance is an original composition. Brand names sometimes appear on this site for descriptive comparison only.

Do you do custom fragrances?

Yes. Start at the Perfume Bar page.

Can I book you for an event?

Yes. Live perfume bars for weddings, private parties, and brand events, quoted per event. Request a quote.

FREE THE MOLE® · Composed by hand · New York